Privacy Policy

When you make a booking, we collect:

• Your name, email address, and phone number
• Your dog's name and any details you share about them (behaviour, medical needs, routine, etc.)
• Your address, for scheduling and to provide the service at your property
• Booking details — service, date, time, and payment status

To provide the service safely — scheduling your booking, checking availability, caring for your dog appropriately, contacting you about your booking, and handling payment and confirmation.

Your information is only shared with the services that make the booking actually work, each acting as a processor on The Dog Trot's behalf, not an independent user of your data:

• Supabase — stores your booking record
• Google Calendar — checks real availability and records confirmed bookings
• Resend — sends your booking confirmation email
• Ko-fi / PayPal — processes online payment, if you choose that option

Your information is never sold, and isn't used for advertising to third parties.

Booking records are kept for as long as reasonably needed for the business to operate — including for tax, accounting, and dispute-handling purposes — and are deleted or anonymised once there's no genuine reason to keep them.

Under the Privacy Act 2020, you can ask to see the personal information held about you, and ask for it to be corrected if it's wrong. To do either, email thedogtrot.admin@gmail.com.

Questions about this policy or your information can be sent to thedogtrot.admin@gmail.com.